Dr. Hoffman received his doctorate in higher education administration from Northeastern University where he received the Dean’s Medal Award. He also holds an MBA from St. Bonaventure and a bachelor’s in computer science from the University of Pittsburgh at Bradford. He brings his skills and knowledge to our Leading Change course, having led several change initiatives in his career. Dr. Hoffman:
- co-led implementation of a customer relationship management system (CRM) for the Bonaventure enrollment division;
- led a major transition from bank-based to federal direct lending on campus and several financial change initiatives;
- led multiple major IT change initiatives on our campus;
- and co-led our initiatives to develop online learning programs.